busride.in

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Privacy Policy 

Effective Date: 01.01.2025

At busride.in, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website or mobile services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

  • Full name

  • Mobile number

  • Email address

  • Identity verification (if required by the operator: e.g. government-issued ID)

  • Payment details (processed via secure third-party gateway)

b. Technical and Usage Information

  • IP address

  • Device and browser type

  • Pages visited, session data, and time spent

  • Cookies and similar tracking tools

2. How We Use Your Information

Your data is used to:

  • Process bookings and payments

  • Send booking confirmations, alerts, and travel updates

  • Respond to your inquiries and support requests

  • Offer discounts, promotions, and personalized recommendations

  • Improve website functionality, security, and analytics

  • Comply with legal and regulatory obligations

3. Sharing of Information

We may share your data with:

  • Bus operators for ticket fulfillment and identity verification

  • Payment processors for transaction completion

  • Logistics or customer support partners

  • Government authorities if required by law or for legal compliance

  • Marketing service providers (only with your consent or opt-in)

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences

  • Enable secure login

  • Analyze user behavior for website improvement

  • Serve tailored offers and promotions

You may disable cookies via your browser settings, but doing so may limit some features.

5. Data Storage and Security

  • All user data is stored on secure servers in compliance with industry standards.

  • Sensitive data (e.g., payment info) is encrypted and handled via PCI-DSS compliant gateways.

  • Access to data is restricted to authorized personnel on a need-to-know basis.

Despite best efforts, no method of transmission is 100% secure.

6. User Rights

You have the right to:

  • Access and review your personal information

  • Correct or update inaccuracies

  • Withdraw consent or request deletion (where legally permissible)

  • Opt-out of marketing communication via unsubscribe links or by contacting us

For such requests, email us at: [insert your contact email]

7. Children’s Privacy

Our platform is not intended for use by children under 18. We do not knowingly collect data from minors. If such data is found, it will be deleted promptly.

8. Grievance & Contact

If you have any concerns about privacy or data usage, please contact:

Grievance Officer
[Name]
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert physical office address, if applicable]

9. Changes to This Policy

We may revise this policy from time to time. Any updates will be posted here with a new effective date. Continued use of the service implies your acceptance of the updated terms.